Custom software that replaces your spreadsheet. Built in Jacksonville, Florida.

I'm Mike Glass. I build custom internal tools for small businesses of 10 to 50 people that have outgrown a spreadsheet, or are overpaying for underused SaaS apps.

Custom built for you · Upfront, fixed price · Live in four to six weeks after a two week roadmap.

Book a 30 minute call See what it costs

Glass Effect is a custom software studio in Jacksonville, Florida, run by Mike Glass. It builds internal tools and native phone apps that replace spreadsheets for small businesses of 10 to 50 people, in Jacksonville and across the US.

job_tracker_v4_FINAL.xlsx · last edited by Dana · 6 people have it open

	Job	Client	Stage	Who	Due	Notes
2	Install 4412	Marsh & Co	waiting?	DR	8/14	ask dana before scheduling
3	Install 4413	Kettner	done	tj	Aug 18	invoiced 8/19 i think
4	Retro fit	Kettner	OVERDUE??	?	7/30	DO NOT EDIT THIS ROW
5	Install 4414	Bell Ridge	cancelled	DR	8/2	moved to other tab
6	Punch list	Marsh & Co	in prog	TJ	#REF!	see email from Ray
7	Install 4415	Sowell			9/2	who is covering this

Open jobs

6 open · 1 overdue

Job

Client

Stage

Owner

Due

Install 4412

Marsh & Co

Waiting on client

Dana Reese

14 Aug

sign-off due

Retro fit

Kettner

Blocked

Unassigned

30 Jul

28 days overdue

Punch list

Marsh & Co

In progress

TJ Bowen

29 Aug

3 of 4 steps done

Install 4413

Kettner

Done

TJ Bowen

18 Aug

closed 19 Aug

Install 4415

Sowell

Not started

Needs an owner

2 Sep

Same jobs, same week. "Your tool" view is an example of how an app built around an existing process looks.

How it works and what it costs.

Four steps. You see the price before each one, and each one leaves you with something you keep, even if you stop there. There are no modules or add-ons to buy later.

Step 1 · 30 minutes

The call

Free

Bring the spreadsheet everyone complains about, or the renewal invoice that went up again. You talk, I ask questions.

Schedule the call now

Step 2 · two weeks

The roadmap

$1,500

A written plan of your process, a clickable prototype using the steps and field names your team already uses, and a fixed quote for the build. You tell me what we should adjust. Credited in full if you go ahead.

Step 3 · 4-6 weeks

The build

$10,000 and up

The price is fixed before I start, and payment terms are available. You use the app while I build it and see every update as it lands. A phone app for the crew is quoted with the build when the work needs one.

Step 4 · ongoing

Running it

$750 a month and up

Hosting, nightly backups, support and small changes as the work changes. Changes come straight to me, with no support queue. Cancel with 30 days notice.

You don't need a platform that tries to do everything for everyone.

Those tools are built for every company at once, so somebody at yours has to spend months turning it into something that fits. Then somebody has to keep it fitting: permissions, workflows, fields, the training when it changes. In a company of thirty that's a full time job, and the person who ends up doing it was usually hired to do something else.

A tool built around your process doesn't need any of that. It has the screens your team uses and no others. There is nothing to configure, and nobody has to administer it or sit through training. Work goes smoother because nobody is learning how to make the app behave.

If you have team members who work in the field, they get a real mobile app, built for the phone, that works with no signal and catches up when it finds one, rather than a website squeezed onto a screen. I've built native iOS and Android apps for 18 years. It's quoted alongside the build when the work needs it.

Bring the invoices for any SaaS platforms to our initial call, and we'll count up what you're paying to manage software.

There's no demo library, because every app is built around one company's process.

Here's what my first customer did.

Gemstone Media · live event broadcast · 30 staff

Crews ran shows off a shared spreadsheet and a printed checklist that got marked up on site and typed back in the next morning. The producer couldn't tell what was ready without phoning someone.

Now the checklist for each show lives in the app, it records who signed off on what, and the producer sees every job on one screen. It matches how they already ran shows, so nobody had to set anything up or sit through training. Six weeks from first call to first show.

As seen on

When not to call me.

Better to find this out before either of us spends too much time.

You want software your team can reconfigure. Mine arrives finished. Every change goes through me, which keeps it simple to run.
Your customers or your insurer require a certified vendor. I'm one person and I'm not SOC 2 certified. Keep the platform.
You aren't feeling the struggle. If you don't feel like you're fighting to keep your work organized, your spreadsheet is probably still the right tool. You'll know when it stops working; call me then.

Questions small businesses ask.

How much does custom software cost?

A free 30 minute call, then a $1,500 roadmap that is credited in full if you go ahead, then a fixed price build from $10,000. Hosting, backups and small changes run $750 a month and up. Cancel with 30 days notice.

How long does it take?

Two weeks for the roadmap and clickable prototype, then four to six weeks for the build. My first customer went from first call to first live show in six weeks.

Do you work with businesses outside Jacksonville?

Yes. I'm based in Jacksonville and work with businesses across Florida and the US over video calls. Everything from the first call to the handover works remotely.

Can you build a mobile app for my field crew?

Yes. A native phone app that works with no signal and syncs when it finds one is quoted with the build when the work needs it.

Who is this not for?

Teams that want to reconfigure the software themselves, and businesses whose customers or insurer require a SOC 2 certified vendor.